Terms of service

1. Overview

KiddyPanda operates an online boutique offering new children’s apparel, footwear, and accessories. By visiting or purchasing from kiddypanda.com, you agree to the terms below and to all posted policies including our Refund Policy and Privacy Policy.

2. Using Our Store

• You must be 18 years or older or have parental permission to place orders.
• You agree not to use the site for fraudulent or unlawful activity.
• We reserve the right to refuse service or cancel orders at our discretion (for example, suspected fraud, abuse, or inventory errors).
• Prices and promotions may change without notice; the price shown at checkout is final.

3. Orders & Payments

All payments are processed securely through our checkout partners. By placing an order, you authorize KiddyPanda to charge your selected payment method for the total amount shown at checkout (including shipping and taxes, where applicable).

• Orders are confirmed only after successful payment authorization.
• We cannot modify or combine orders after checkout is complete.
• All transactions are processed in USD unless otherwise stated.

4. Shipping & Delivery

We ship within the United States and selected international destinations. Tracking information is provided once your package leaves our facility.

• KiddyPanda is not liable for delays caused by carriers, weather, or customs.
• If your package is lost in transit, contact us within 7 days of the last tracking update.
• Unclaimed or undeliverable packages returned to us may incur reship fees.

5. Returns & Refunds

Our Refund Policy: all sales are final unless an item arrives not as described. Please review the full policy here.

6. Product Descriptions & Accuracy

We do our best to display products accurately, but slight variations in color or pattern may occur due to photography and lighting. Descriptions, sizes, and measurements are provided for guidance only.

If an error appears in pricing or details, we may correct or cancel the order with notice.

7. Intellectual Property

All content on this site —including images, logos, and designs—is owned or licensed by KiddyPanda and protected by copyright law. You may not reuse, copy, or distribute content without written permission.

8. Privacy & Data Security

We collect and store customer data solely for order fulfillment and communication purposes. All payments and personal details are handled via secure encrypted connections. Please see our Privacy Policy for full details.

9. User Generated Content & Reviews

By posting reviews or photos on our website or social channels, you grant KiddyPanda a royalty-free license to use that content for marketing and customer feedback purposes. We reserve the right to remove any content deemed offensive or misleading.

10. Limitation of Liability

KiddyPanda is not liable for indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability is limited to the purchase price of the item in question.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of New York, without regard to conflicts of law principles.

12. Updates to These Terms

We may revise these Terms of Service at any time by posting an updated version on this page. Your continued use of our website constitutes acceptance of those changes.

13. Contact Us

Questions about these Terms should be sent to support@kiddypanda.com.