Privacy policy

1. Overview

KiddyPanda respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from kiddypanda.com.

2. Information We Collect

• Personal Information: name, email address, shipping/billing address, and phone number provided during checkout.
• Payment Information: processed securely through Shopify or trusted third-party payment gateways (we never store full credit card details).
• Device & Browsing Data: such as IP address, browser type, and pages visited — used to improve site performance and security.
• Cookies: small files stored on your device to enhance your shopping experience and remember preferences.

3. How We Use Your Information

• To process and fulfill your orders.
• To send order updates, shipping confirmations, or customer support replies.
• To improve our website, products, and user experience.
• To comply with legal obligations or resolve disputes.
• With your consent, to send occasional promotions or updates (you can unsubscribe anytime).

4. Sharing Your Information

We share your information only when necessary to provide our services:

• Shopify: our e-commerce platform manages checkout and data securely.
• Payment Processors: handle transactions using encryption and PCI-DSS compliance.
• Shipping Providers: use your address and contact info to deliver your order.
• We never sell, rent, or trade personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as necessary to fulfill your order and meet legal, accounting, or reporting obligations. You may request deletion of your information by contacting us (see section 10).

6. Security

Our store is hosted on Shopify’s secure servers using SSL encryption. We follow industry best practices to ensure your data is not lost, misused, or accessed without authorization.

7. Cookies

Cookies help personalize your shopping experience by remembering your cart and preferences. You can disable cookies through your browser, but certain features of the site may not function properly.

8. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, email us at support@kiddypanda.com.

9. Children’s Privacy

Our website is intended for parents and guardians purchasing children’s products. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, please contact us immediately for removal.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted here with the effective date.

11. Contact Us

If you have any questions about this policy or your personal data, please contact:

KiddyPanda Support
Email: support@kiddypanda.com
Address: 1544 PA-61 S, SUITE 6104-1014, Pottsville, PA 17901