Contact information

We’re always here to help — and we’re proud of our trusted reputation

Customer Support

Our team is available Monday through Friday from 9:00 AM – 5:00 PM EST. We typically reply within 24 hours (excluding weekends and holidays).

Email: support@kiddypanda.com

Mailing Address:
KiddyPanda
1544 PA-61 S, SUITE 6104-1014
Pottsville, PA 17901
United States

*Please do not return items to this address without prior authorization. Visit our Refund Policy for return instructions.

Common Reasons to Contact Us

  • Order questions: tracking updates or confirmation.
  • Returns & exchanges: help with damaged or incorrect items.
  • Product inquiries: sizing, stock updates, or details.
  • Collaborations & wholesale: partnership and media requests.

Verified Marketplaces & Reviews

We’re proud to serve thousands of families through trusted marketplaces where you can view real listings, ratings, and verified reviews.

KiddyPanda by the numbers:
1,300+ 5★ reviews • 200K+ followers • 2,900+ sold on Poshmark • 3.4K+ sold on eBay!

Before You Write

To help us respond quickly, please include:

  • Your order number
  • The email used at checkout
  • Photos if reporting an issue (optional but helpful)

Contact Us

Need assistance? Our team is happy to help. Click below to send us a message.

Contact Form

We typically reply within 1 business day.

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